Accessibility Statement for Services
As part of our accessibility statement, we would like to provide you with an overview of the current level of compliance of the service(s) described below with the accessibility requirements according to legal regulations (in particular the German Accessibility Enhancement Act – BFSG).
Information about the Service Provider
ZEHA Berlin Schuh Design GmbH & Co. KG
Schönhauser Allee 161a
10435 Berlin
General Description of the Service
Sale of shoes, sneakers, and accessories of the ZEHA Berlin brand through our online shop www.zeha-berlin.de.
Explanation of How the Service Is Provided
Through our website www.zeha-berlin.de, we offer high-quality leather shoes, sneakers, and accessories of the ZEHA Berlin brand for purchase. Customers can browse our range online, select products, and order directly from our online shop. Delivery is available within Germany and to other European countries. Additionally, you can subscribe to our newsletter to receive regular updates about new collections, promotions, and events.
Degree of Compliance with Accessibility Requirements
The above-mentioned service is partially compliant with the German Accessibility Enhancement Act (BFSG).
The following parts/contents/functions of the service are not accessible:
Some PDF documents (e.g., catalogs or information sheets) are currently not fully optimized for screen readers.
Certain images and product photos do not contain alternative text descriptions (alt text).
Some forms (e.g., newsletter subscription or contact form) are not fully operable via keyboard.
Color contrasts and font size adjustments do not yet fully meet accessibility requirements.
Accessible Alternatives
Product information is also available in text form and can be found using the search function and category navigation.
For questions or support, our customer service is available by phone and email:
📞 +49 (0)30 – 2009330-00 | ✉️ info@zeha-berlin.de
Non-Accessible Parts of the Service – Implementation Deadlines
We are continuously working to improve the accessibility of our website.
– Optimization of alt texts and form operability is planned by mid-2026.
– PDF documents will gradually be made accessible by the end of 2026.
– Improvements to color contrasts and font adjustments are being implemented on an ongoing basis.
Creation of the Accessibility Statement
Date of creation of this accessibility statement: 15 October 2025
Date of last review of the above-mentioned services regarding accessibility requirements: 15 October 2025
Assessment of Accessibility Status
The assessment of the accessibility status is based on our self-evaluation.
Feedback and Contact Information
Address:
ZEHA Berlin Schuh Design GmbH & Co. KG
Schönhauser Allee 161a
10435 Berlin
Email: info@zeha-berlin.de
Phone: +49 (0)30 – 2009330-00
Website: https://www.zeha-berlin.de/
Responsible Market Surveillance Authority
Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)
Phone: +49 (0)391 567 6970
Email: mlbf@ms.sachsen-anhalt.de
Information about the current address of the MLBF can be found here: https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen.