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REVOCATION

As a normal consumer according to § 13BGB (a person not engaged in resale or self employed for the purpose of commercial or professional gain) you may revoke this sales agreement in writing within 14 days without giving a reason by sending us a letter, email or Fax.

Address:
Zeha Berlin Schuh Design GmbH & Co. KG
Prenzlauer Allee 214
10405 Berlin
Phone: +493044034607
Fax: +493044017215
E-Mail: onlineshop@zeha-berlin.de,

You can do this using the cancellation form provided with the goods and send us your declaration of cancellation under the above mentioned address via email, fax or letter or report the notice of cancellation under the above You can do this using the cancellation form provided with the goods and send us your declaration of cancellation under the above mentioned data via email, fax or letter or report the notice of cancellation under the above specified telephone number verbally. We will then send you a confirmation of your cancellation per email. The right of rescission lasts 14 days and begins on your receipt of the goods. It is sufficient if you inform us of your intention to return the goods inside this 14 day period.


You can download the form for returning your purchase here

 

Effects of cancellation

If you withdraw from this contract, we will reimburse all payments we have received from you, including the postal costs (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, which is standard rate). We will reimburse you immediately, at the latest within 14 days of the receipt of you cancellation. For this refund , we use the same method of payment that you used in the original transaction , unless you expressly agreed otherwise ; in any case you will not be charged fees because of this repayment.

We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that the goods have been returned, whichever is the earlier. You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us. The deadline is met if you send the goods before the 14 days have passed.

Dispatchable goods are returned at our expense. Non-transportable goods will be picked up.. You just have to pay for any diminished value of the goods, when this value is due to a loss caused by misuse or abuse of the product.
 
 


State: 13.06.2014